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Shipping & delivery

Handmade goods travel from the maker's workshop to your door. Here's what to expect.

Lead times

Ready-to-ship items usually dispatch within a few days. Made-to-order and customizable pieces show an estimated production time on the listing before you buy.

Worldwide delivery

Makers ship from their home country. Delivery times vary by destination and chosen service, and are shown at checkout once configured.

Carrier options

The platform is built to compare multiple carriers (express, standard and postal). Live rates and label purchase activate once carrier credentials are connected.

Customs & duties

International orders generate standard customs documentation (CN22/CN23). Import duties and taxes, where applicable, are the buyer’s responsibility.

Demo status: live multi-carrier rates, label printing and tracking webhooks (DHL, FedEx, UPS, postal networks) are integrated behind a clean interface and require carrier credentials. No shipment is actually booked in this demonstration.